• The risk management deficiencies exposed by the crisis and what banks are doing to remedy them: e.g. improving their risk frameworks, internal governance, risk culture, risk modelling, data management and analytics, stress testing, liquidity risk management, capital adequacy planning. 
• The implications for customer relationships:  how tougher credit risk management has led to more restrictive lending regimes, and what banks are doing to resolve this issue.
• New challenges: measures taken by the Australian Treasury and Reserve Bank of Australia to improve financial regulation and supervision; the Basel Committee's enhancements to Basel II and its principles for sound liquidity risk management; and the implications for risk managers of global regulatory reform.
• Taking an integrated approach: the need to manage risk across the enterprise.

Peter Deans, Chief Risk Officer, BankWest

• Regulatory risk and investor confidence.
• The impact of regulatory reform in Australia and globally on how risk and capital is managed in investment firms.
• How plummeting asset values and liquidity shortages have put traditional and alternative investment managers under pressure, and made their risk management frameworks creak at the seams.
• The implications of better risk management for investors – the customers.

David O’Reilly, Director, Policy and Regulation, Investment and Financial Services Association (IFSA)

• How insurers managed financial institution risk across their portfolios as the crisis hit.
• Opportunities presented by the crisis.
• Loss experience from the crisis - examination of the most common forms of covered insurance loss resulting from the crisis.
• Portfolio risk management lessons from the crisis - what insurers have learnt about portfolio management.
• Impact of the crisis upon customers.

• Key imperatives of risk management: establishing the firm’s risk appetite, monitoring and enhancing the effectiveness of the risk framework, regulatory compliance, maintaining an enterprise-wide approach.
• Risk modelling, measurement, analysis and control: quantitative versus qualitative techniques.
• Getting it right with internal governance and clarifying responsibilities:
  • The CRO and the executive management board.
  • The supervisory board and the risk committee.
• The role of the authorities in improving risk management in financial institutions, including new regulations and enhanced supervision